housekeeping supervisors

Job Description:

Supervise and coordinate hotel housekeeping staff responsible for cleaning guest rooms and public areas. Ensure all hotel cleanliness standards, guest service expectations, and safety procedures are met efficiently and consistently.

Primary Duties:

Assign daily cleaning schedules and room lists to housekeeping staff

Train new and existing team members on hotel cleaning standards, guest-service expectations, and safety protocols Inspect guest rooms, hallways, and common areas to ensure quality and readiness for guests

Monitor inventory of linens, cleaning supplies, and guest amenities; request restocking as needed

Assist staff with cleaning tasks during peak periods or staff shortages

Address guest requests and coordinate with front desk and management regarding room status updates

Maintain housekeeping logs, room assignment records, and attendance sheets Support staff performance through coaching and daily supervision

Enforce company policies, OSHA safety rules, and cleanliness standards

Cannot hire, fire, or independently discipline employees

Cannot set pay rates, pricing, budgets, or negotiate contracts

Cannot make scheduling decisions outside the assigned housekeeping roster

Works under supervision of hotel management and follows established protocols